be345 Privacy Policy Your Information Is Protected

Last Updated: January 2026

This privacy policy applies to all users of the be345 platform. By using our services, you are considered to have agreed to the terms of this policy. Please read this policy carefully.

be345 is a safe and reliable online gaming platform for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy ("Policy") clearly describes how we collect, store, process, and protect the information of every individual registered with or using be345.

Our platform uses SSL encryption technology to keep every transaction and piece of personal information secure. be345 never sells your information to third parties.

1

What Information We Collect

We collect certain personal information for the purpose of registration and service delivery on be345. This information helps us improve our service quality and meet legal obligations.

1.1 Information You Provide Directly

When you create an account or use services on be345, we collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
Username and password
National ID card or passport details (for identity verification)
Address details
Financial transaction information (bKash, Nagad, Rocket, Upay or bank account number)

1.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

IP address and device information
Browser type and operating system information
Activity logs on the platform (login time, game play history, transaction details)
Information collected through cookies and similar technologies
Location information (only with your permission)

1.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification services or payment processing companies. This information is used solely for security and fraud prevention purposes.

2

How We Use Your Information

be345 uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes.

For creating, managing, and verifying your account
For processing deposits and withdrawals (bKash, Nagad, Rocket, Upay and bank transfer)
For providing customer support and resolving issues
For complying with applicable laws and regulatory obligations
For preventing fraud, money laundering, and other illegal activities
For personalising your experience
For maintaining the security and performance of the platform
For informing you about bonuses, promotions, and important updates (subject to your consent)
For ensuring responsible gaming

be345 never sells or shares your information with third parties for advertising purposes. Your privacy is our top priority.

3

Sharing Information with Third Parties

be345 may share your information with third parties only in limited circumstances and for specific purposes. Those circumstances are described in detail below:

3.1 Service Provider Partners

We have certain trusted service provider partners required to operate our services, such as payment processors, technology service providers, and identity verification companies. These partners may only receive the information necessary to provide their specific services and are bound by our privacy policy.

3.2 Legal Obligations

We may be required to provide your information to the relevant authorities in accordance with applicable law, court orders, or regulatory authority directives. In such cases we always provide only the minimum information necessary.

3.3 Business Transfers

If be345's business operations are merged, acquired, or transferred for any reason, your information may form part of that business process. In such cases, however, we will notify you in advance and your information will remain protected under this policy.

3.4 Your Consent

Outside the circumstances described above, we never share your information with third parties without your explicit consent.

4

Data Security and Protection

be345 has put in place the highest technical and administrative measures to protect your information. Our security framework is regularly updated and reviewed.

All data is transmitted and stored using SSL encryption technology
Our servers are protected by advanced firewalls and intrusion detection systems
Only authorised staff have access to personal information and they work under strict confidentiality agreements
Passwords are always stored in hashed form — no one can view your password directly
Regular security audits and vulnerability assessments are conducted
Automated alert systems are activated when suspicious activity is detected

The security of your account also depends partly on you. Never share your password with anyone and use a password that is hard to guess.

5

Cookies and Tracking Technology

be345 uses cookies and similar technologies to improve your browsing experience and ensure the performance of the platform.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. This includes maintaining your login session, storing security tokens, and remembering your preferred settings. Disabling these cookies will prevent the platform from functioning properly.

5.2 Functionality Cookies

These cookies remember your usage patterns and help personalise your experience. For example, saving your preferred game category or language preference.

5.3 Analytics Cookies

These cookies help us analyse usage patterns on the platform, which helps us improve our service quality. The information collected by these cookies is completely anonymous.

You can control or delete cookies at any time by changing your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

6

Data Retention Period

be345 retains your information only for as long as necessary. The retention period is determined based on the following factors:

The period your account remains active and a reasonable period thereafter
Legal and regulatory obligations (such as the obligation to retain financial records for a specified period)
The need for dispute resolution and contract enforcement
For fraud prevention purposes

Even after your account is closed, we may retain certain information for a specified period if there are legal obligations or legitimate business requirements. After that period, all personal information is securely deleted or anonymised.

7

Your Rights and Controls

be345 believes you should have full control over your own information. To that end we guarantee you the following rights:

7.1 Right of Access

You may request a copy of the personal information we hold about you at any time. We will provide this information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect or out of date, you may request that it be corrected. We will make this correction as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate reasons.

7.4 Right to Restrict Processing

You may request that your information be used in a restricted way for specific purposes, particularly regarding marketing or promotional communications.

7.5 Right to Lodge a Complaint

If you believe we have not handled your information properly, you may lodge a complaint with our support team. We will always treat your complaint with the utmost seriousness.

To exercise any of the rights listed above, please contact us directly: [email protected]

8

Protection of Minors

be345 is a responsible gaming platform. Our services are intended only for those aged 21 or above. We do not knowingly collect any information from minors.

We verify age during the registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

If a parent suspects their child is using be345, please contact us immediately. We will handle this matter with the highest priority.

9

International Data Transfers

Some information may be stored or processed on servers outside Bangladesh as required to operate be345's technical infrastructure. In such cases we ensure that:

Data transfers take place through encrypted channels
Service provider partners that process data follow privacy policies as strict as ours
Appropriate agreements and measures are in place to ensure the protection of data

We are always committed to ensuring the highest protection of your information, regardless of where it is stored or processed.

10

Changes to the Privacy Policy

be345 may update this privacy policy from time to time. Amendments may be made to this policy due to legal changes, technological developments, or changes to our services.

Whenever significant changes are made to this policy, we will:

Publish the updated date on this page
Send a notification of the changes to your registered email address
Display a notification on the platform

If you continue using our platform after a change, you are considered to have agreed to the terms of the updated policy. We therefore recommend you review this policy periodically.

11

Privacy Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact our privacy team:

Email: [email protected]
Live Chat: 24/7 support available in Bengali

We will initially review your request or complaint within a maximum of 3 business days and take appropriate action. More complex matters may take a little longer, but we will always keep you informed of progress.

This privacy policy is written in Bengali and that version is the final authoritative version. Please read this policy alongside be345's Terms and Conditions and Responsible Gaming policy.

be345 Privacy Policy